Developing reference collections and services in an electronic age

Developing reference collections and services in an electronic age

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The massive shift in how information is now published and collected has space, cost, and service policy implications for every library's reference collection. This detailed how-to has two purposes: first, to help reference librarians plan, select, and develop these new collections; second, to help them rework their services in light of changing collections. Cassell discusses selection criteria (with examples), examines the future of the format in the reference collection, and the types of material (e.g.: full text encyclopedia or index). Readers are guided through the necessary collection development decisions, including the advantages and disadvantages of print vs. electronic media for content, content appropriateness for the format, demand, cost (required software and hardware), space (required equipment), time (installation), and the learning curve needed to use -- and teach -- new electronic reference tools. Details on reference book publishers and trends, recommended print and electronic evaluation tools, user and staff education, suggestions, model policies, checklists, forms, and planning tools for the new reference department complete this practical and essential manual.SELF-HELP GUIDES AND TUTORIALS As the burden of library instruction grows , libraries are developing self-help guides and a variety of materials so that users can begin their library orientation on their own. There might be a self-guidedanbsp;...

Title:Developing reference collections and services in an electronic age
Author: Kay Ann Cassell
Publisher:Neal Schuman Pub - 1999

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